Frequently Asked Questions
Everything you need to know about previews, purchases, downloads, artwork, licences, and how TunePort is growing.
Help and support
Answers to the questions people ask most
TunePort is built to make music buying feel clear, polished, and straightforward. These are the most common questions about how releases, downloads, artwork, licences, and accounts work.
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If your question is not covered here, head over to the contact page and get in touch. As the platform grows, this FAQ will grow with it.
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Yes. Release pages are built to include preview playback before purchase so listeners can get a proper feel for the track or release first. The goal is to make buying music more confident and more enjoyable, not blind.
Purchased releases are available in your downloads area. Downloads are packaged as ZIP files so they can include the release audio, artwork where available, and a private use licence from the creator. This gives buyers a cleaner and more complete delivery than a single loose file.
Yes - where artwork has been provided for the release or extracted from track files, it can be included in the download package. The aim is to make releases feel like proper releases, with visuals that belong with the music rather than an audio-only download experience.
The included licence covers personal, private use. That means you can download the files, keep them on your own devices, and enjoy them privately. It does not allow redistribution, resale, public re-uploading, or commercial use unless the creator has explicitly granted extra permission.
Yes. Your account gives you a clear place to access your purchased releases again later, check your download history, and keep everything tied to your orders. It is there to make ownership and repeat access much easier.
Yes. TunePort is being structured to support creator accounts, upload libraries, singles, albums, catalogue management, and featured placement tools as it grows. The first version is focused and streamlined, but the platform is being built with expansion in mind from the start.
Still have a question?
If you cannot find what you need here, get in touch and ask directly. TunePort is still growing, and the support pages are being expanded alongside the platform.